The seller / Owner of the treatment: Clanto Services s.r.l.s

Via delle Ginestre 16, Melito di Napoli 80017 (NA)

VAT: IT07321581212

Registration in the Register of Companies: 07321581212

Web site: www.clanto.it

In force from: 01/03/2019

Privacy policies

This Application collects some Personal Data from its Users.

Holder of the Treatment of the Data

Clanto Services s.r.l.s. Via delle Ginestre 16, Melito di Napoli 80017 (NA)

Email address of the Owner: info@clanto.it

The types of Data collected

Among the Personal Data collected from this Application, independently or through third parties, there are: email, Cookie, usage Data, password, first name, last name and Email.

Full details on each type of data collected are provided in the dedicated sections of this privacy policy or by using specific text information displayed prior to the collection of the data. The Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically during the use of this Application. Unless otherwise specified, all Data required by this Application are mandatory. If the User refuses to communicate, it may be impossible for this Application to provide the Service. In cases where this indicates some Data as optional, Users are free to refuse to communicate such Data, without this having any consequence on the availability of the Service or its operation. Users who still have doubts about what Data are required, are encouraged to contact the Holder. Any use of Cookies - or of other instruments of tracking - by this Application or the owners of third party services used by this Application, unless otherwise stated, has the purpose of providing the Service requested by the User, as well as the other purposes described in this document and in the Cookie Policy, if available.

The User assumes responsibility for the Personal Data of third parties obtained, published or shared through this Application and warrant that you have the right to communicate or disseminate, freeing the Owner from any liability towards third parties.

Mode and place of processing of collected Data

Mode of treatment

The Holder shall take appropriate security measures to prevent unauthorized access, disclosure, modification or unauthorized destruction of Personal Data.
The treatment is carried out using manual, computerized and/or telematic means, with organizational methods and logics strictly related to the purposes indicated. In addition to the Owner, in some cases, may have access to other Data subjects involved in the organization of this Application (administrative staff, commercial, marketing, legal, system administrators) or external parties (as third party technical service providers, mail carriers, hosting providers, it companies, communications agencies) appointed, if necessary, the Responsible of the Treatment by the Owner. The updated list of Managers can be requested from the Owner.

The legal basis of the processing

The Owner deals with Personal Data concerning the User in case there is any of the following conditions:

  • the User has given consent for one or more specific purposes; Note: in some jurisdictions, the Holder may be authorized to process Personal Data without must be the consent of the User or another of the legal bases set forth below, until the User does not object (“opt-out”) to such treatment. However, this is not applicable if the processing of Personal Data is regulated by european legislation in matter of protection of Personal Data;
  • the processing is necessary for the execution of a contract with the User and/or the implementation of precontractual measures;
  • the processing is necessary for compliance with a legal obligation to which is subject the Holder;
  • the processing is necessary for the execution of a task of public interest or in the exercise of public authority vested in the controller;
  • the processing is necessary for the purposes of the legitimate interest of the data controller or third parties.

It is however always possible to ask the Owner to clarify the concrete legal basis of each treatment and, in particular, to specify whether the treatment is based on the law, provided for by a contract or is necessary to conclude a contract.

Place

The Data are processed at the operational headquarters of the Owner and in any other place where the parties involved in the treatment are localized. For more information, please contact the Owner. The User's Personal Data may be transferred to a country other than the country in which the User is located. To get more information on the location of the processing, the User can refer to the details section on the processing of Personal Data.

The User has the right to obtain information about the legal basis of the transfer of Data outside of the European Union or to an international organisation under public international law or formed by two or more countries, such as the UN, as well as about the security measures taken by the Owner to protect the Data.

If you have one of the transfers just described, the User can refer to the respective sections of this document, or requests for information to the Holder by contacting to the extreme shown in the opening.

Retention period

The Data are processed and stored for the time required by the purposes for which they were collected.

Therefore:

  • The collected Personal Data for purposes connected to the execution of a contract between the Owner and the User will be retained until completion of the execution of this contract.
  • The collected Personal Data for purposes related to the legitimate interest of the Owner will be withheld until satisfaction of such interest. The User can obtain more information in regard to the legitimate interest pursued by the Holder in the relevant sections of this document or contacting the Owner.

When the processing is based on consent, the Holder may retain your Personal Data longer, until said consent is not revoked. In addition, the Holder may be required to retain Personal Data for a longer period of time to comply with a legal obligation or by order of an authority.

At the end of the period of retention Personal Data will be deleted. Therefore, on the expiry of that period, the right of access, cancellation, rectification and the right to Data portability will no longer be exercised.

The purposes of the Processing of the Data collected

The Data of the User is collected to allow the Owner to provide its Services, as well as for the following purposes: Contacting the User, Interaction with external social networks and platforms, Registration and authentication, Access to your accounts on third party services, Handling payments, infrastructure Monitoring, Interaction with the platforms live chat, Remarketing and behavioral targeting, Management addresses and sending email messages, Statistics, Displaying content from external platforms, commercial Affiliation, Interaction with the platforms of support and feedback, Database management of users, Management of requests for support and contact, and Hosting and backend infrastructure.

To get more detailed information about the purpose and means of processing Personal Data concretely relevant for each purpose, the User can refer to the relevant sections of this document.

Permissions Facebook required for this Application

This Application may require some of the permissions Facebook that allow you to perform actions with the account Facebook of the User and collect information, including Personal Data, from it. This service allows this Application to connect with the User's account on the social network Facebook, provided by Facebook Inc.

For more information about the permissions that follow, please refer to the documentation of the permissions for Facebook and the privacy policy of Facebook.

The permissions required are the following:

Basic information

The basic information of the User registered on Facebook that normally include the following Data: id, name, image, gender, and language localization and, in some cases, the “Friends” of Facebook. If the User has made publicly available Data more, the same will be available.

Email

Provides access to the primary email address of the User.

Management of the pages

Allows the application to retrieve access_tokens for Pages and Applications that the user administers.

Insight

Provides access to data Insight for pages, applications, and domains the user owns.

Details on the processing of Personal Data

The Personal Data are collected for the following purposes and using the following services:

  • Access to your accounts on third party services

    This type of services allow this Application to extract Data from your accounts on third party services and perform actions with them.These services are not activated automatically, but shall require the express permission of the User.

    Access to the Twitter account (Twitter, Inc.)

    This service allows this Application to connect with the User's account on the social network Twitter, provided by Twitter, Inc.

    Personal data collected: various types of Data as specified by the privacy policy of the service.

    Place of processing: USA – Privacy Policy.

    Access to your account Facebook (This Application)

    This service allows this Application to connect with the User's account on the social network Facebook, provided by Facebook, Inc.

    Required permissions: Email, Manage pages and Insights.

    Place of processing: USA – Privacy Policy.

  • Contact the User

    Mailing List or Newsletter (This Application)

    With the registration to the mailing list or to the newsletter, the User's email address is automatically added to the contact list of those who may receive email messages containing information of a commercial or promotional nature concerning this Application. The User's email address may also be added to this list as a result of the registration to this Application or after making a purchase.

    Personal data collected: email.

  • The management of the database of users

    This type of services allow the Owner to build user profiles by starting from an email address, name or any other information that the User provides to this Application, as well as track User activity by feature statistics. These Personal Data may also be crossed with information about the User that are publicly available (such as profiles on social networks) and used to build private profiles that the Owner can display and use for improving this Application. Some of these services may also allow scheduled delivery of messages to the User, such as emails based on specific actions performed on this Application.

    Clanto Mail (Clanto Services s.r.l.s)

    Service management of the User database provided by Clanto Services s.r.l.s

    Personal data collected: various types of Data as specified by the privacy policy of the service.

    Place of processing: UK – Privacy Policy.

  • Management of payments

    The management services of payment allow this Application to process payments by credit card, bank transfer or other means. The data used for the payment are transferred directly from the manager of the service required payment without being handled in any way by this Application. Some of these services may also allow scheduled delivery of messages to the User, such as emails containing invoices or notifications regarding the payment.

    PayPal (Paypal)

    PayPal is a payment service provided by PayPal Inc., that allows the User to make online payments.

    Personal data collected: various types of Data as specified by the privacy policy of the service.

    Stripe (Stripe Inc.)

    Stripe is a payment service provided by Stripe Inc.

    Personal data collected: various types of Data as specified by the privacy policy of the service.

Management of support requests and contact

  • Management addresses and sending email messages

    This type of services allows you to manage a database of email contacts, phone contacts, or contacts of any other type, used to communicate with the User. These services could also allow to collect data relating to the date and time of display of messages by the User, as well as to the interaction of the User with them, as the information on the clicks on the links included in the messages.

    Amazon Simple Email Service (Amazon)

    Amazon Simple Email Service is a service management addresses and sending email messages, provided by Amazon.com Inc.

    Personal data collected: email.

    Place of processing: USA – Privacy Policy.

  • Hosting and backend infrastructure

    This type of service has the function of hosting data and files that enable this Application to run, allow for the distribution and provide an infrastructure ready to use to deliver the specific functionality of this Application. Some of these services work through servers geographically dispersed in different locations, making it difficult to determine the exact location where the Data are stored.

    The Akamai Content Delivery Network (Akamai Technologies, Inc.)

    Akamai is a hosting service provided by Akamai Technologies, Inc.

    Personal data collected: Cookie and usage Data.

    Place of processing: USA – Privacy Policy.

    Clanto Host (Clanto Services s.r.l.s)

    A hosting service provided by Clanto Services s.r.l.s.

    Personal data collected: various types of Data as specified by the privacy policy of the service.

    Place of processing: UK – Privacy Policy.

    Google Cloud (Google inc.)

    Google Cloud is a hosting service provided by Google, inc.

Personal data collected: Cookie and usage Data.

Place of processing: USA – Privacy Policy.

Interaction with the platforms, support and feedback

This type of services allows you to make interactions with the platforms, support and feedback, which are managed by third parties, directly from the pages of this Application. In the case in which is installed a service interaction with the platforms of support and feedback, it is possible that even in the case Users do not use the service to collect Usage Data related to the pages in which it is installed.

  • Interaction with external social networks and platforms

    This type of services permettone to make interactions with social networks or other external platforms directly from the pages of this Application. The interaction and information obtained by this Application are in any case subject to the User's privacy settings for each social network. In the case in which is installed a service interaction with social networks, it is possible that even in the case Users do not use the service, the same collect traffic data about the pages in which it is installed.

    Tweet button and social widgets for Twitter (Twitter)

    The Tweet button and social widgets of Twitter, are interaction services with the social network Twitter, provided by Twitter Inc.

    Personal data collected: Cookie and usage Data.

    Place of processing: USA – Privacy Policy.

    Like button and social widgets for Facebook (Facebook, Inc.)

    The “Like” button and social widgets Facebook are interaction services with the social network Facebook, provided by Facebook, Inc.

    Personal data collected: Cookie and usage Data.

    Place of processing: USA – Privacy Policy.

    The +1 button and social widgets, Google+ (Google Inc.)

    The +1 button and social widgets, Google+ are services allowing interaction with the Google+ social network provided by Google Inc.

    Personal data collected: Cookie and usage Data.

    Place of processing: USA – Privacy Policy.

  • Monitoring of the infrastructure

    This type of service allows this Application to monitor the use and behavior of components of the same, to allow the improvement of performance and functionality, maintenance or troubleshooting problems.
    The Personal Data processed depend on the characteristics and mode of implementation of these services, which by their nature filter out the activity of this Application.

    Pingdom (Pingdom AB)

    Pingdom is a monitoring service provided by Pingdom AB.

    Personal data collected: Cookie and usage Data.

    Place of processing: Sweden – Privacy Policy.

  • Registration and authentication

    With the registration or authentication, the User allows the Application to indentificarlo and give them access to dedicated services.
    As indicated below, the services of registration and authentication could be provided with the help of a third party. In this case, the application will be able to access some Data, stored by these third party services, for registration or identification purposes.

    Direct registration (This Application)

    The User registers by filling out the registration form and providing it directly to this Application your Personal Data.

    Personal data collected: email and password.

  • Remarketing and behavioral targeting

    This type of service allows this Application and its partners to inform, optimize, and serve ads based on past usage of this Application by the User. This activity is performed by tracking Usage Data and using Cookies, information that is transferred to the partner to whom the remarketing activity and behavioral targeting is connected. In addition to the possibility of opt-out offerings from the following services, the User can opt for the exclusion with respect to the receipt of cookies related to the service-third, by visiting the page to opt-out of the Network Advertising Initiative.

    AdWords Remarketing (Google Inc.)

    AdWords Remarketing is a remarketing and behavioral targeting service provided by Google Inc. that connects the activity of this Application with the network advertising Adwords and the Doubleclick Cookie.

    Personal data collected: Cookie and usage Data.

    Place of processing: USA – Privacy PolicyOpt Out.

    Facebook Custom Audience (Facebook, Inc.)

    Facebook Custom Audience is a Remarketing and Behavioral Targeting provided by Facebook, Inc. that connects the activity of this Application with the network advertising Facebook.

    Personal data collected: Cookie and email.

    Place of processing: USA – Privacy PolicyOpt Out.

    Facebook Remarketing (Facebook, Inc.)

    Facebook Remarketing is a Remarketing and Behavioral Targeting provided by Facebook, Inc. that connects the activity of this Application with the network advertising Facebook.

    Personal data collected: Cookie and usage Data.

    Place of processing: USA – Privacy PolicyOpt Out.

    Twitter Remarketing (Twitter, Inc.)

    Twitter Remarketing is a remarketing and behavioral targeting provided by Twitter, Inc. that connects the activity of this Application with the network advertising Twitter.

    Personal data collected: Cookie and usage Data.

    Place of processing: USA – Privacy PolicyOpt Out.

    Remarketing with Google Analytics for display advertising (Google Inc.)

    Google Analytics for display advertising is a remarketing and behavioral targeting service provided by Google Inc. that connects the tracking activity performed by Google Analytics and its Cookies with network advertising, Adwords and the Doubleclick Cookie.

    Personal data collected: Cookie and usage Data.

    Place of processing: USA – Privacy PolicyOpt Out.

  • Statistics

    The services contained in this section enable the Owner to monitor and analyze traffic data and are used to keep track of User behavior.

    Tracking conversions on Facebook Ads (Facebook, Inc.)

    Tracking conversions on Facebook Ads is a statistics service provided by Facebook, Inc. that connects the data coming from the network of ads on Facebook with the actions performed within this Application.

    Personal data collected: Cookie and usage Data.

    Place of processing: USA – Privacy Policy.

    Tracking conversions in Google AdWords (Google Inc.)

    Tracking conversions Google AdWords is a statistics service provided by Google, Inc. that connects the data coming from the network of Google AdWords ads with the actions completed within this Application.

    Personal data collected: Cookie and usage Data.

    Place of processing: USA – Privacy Policy.

    KISSmetrics (KISSmetrics)

    KISSmetrics is a statistics service provided by Kissmetrics Inc.

    Personal data collected: Cookie and usage Data.

    Place of processing: USA – Privacy PolicyOpt Out.

    Google Analytics with IP anonymized (Google Inc.)

    Google Analytics is a web analysis service provided by Google, Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, compiling reports and share them with other services developed by Google. Google may use the Data collected to contextualize and personalize the ads of its own advertising network. This integration of Google Analytics makes it anonymous your IP address. The anonymization works by shortening within the borders of the member states of the European Union or other Countries adhering to the agreement on the European Economic area, the IP address of the Users. Only in exceptional cases, the IP address will be sent to the Google server and shortened within the United States.

    Personal data collected: Cookie and usage Data.

    Place of processing: USA – Privacy PolicyOpt Out.

    Monitoring conversions, Twitter Ads (Twitter, Inc.)

    Monitoring conversions to Twitter Ads is a statistics service provided by Twitter, Inc. that connects the data coming from the network of ads, Twitter with the actions completed within this Application.

    Personal data collected: Cookie and usage Data.

    Place of processing: USA – Privacy Policy.

    Segment (Segment.I Inc.)

    Segment is a statistics service provided by Segment Inc.

    Personal data collected: Cookie and usage Data.

    Place of processing: USA – Privacy Policy.

    Extension Display Advertisers for Google Analytics (Google Inc.)

    Google Analytics on this Application may use interest-based advertising Google, audience data, third-party and information from the DoubleClick Cookie to extend the statistics with demographic data, interests, and data on the interactions with the advertisements.

    Personal data collected: Cookie and usage Data.

    Place of processing: USA – Privacy PolicyOpt Out.

    Extension User ID for Google Analytics (Google Inc.)

    Google Analytics on this Application uses a feature called User ID. This allows tracking to be the most accurate of the Users by assigning each a unique ID for several sessions and devices, but in a way that does not allow Google to identify in a personal way an individual or to identify in a permanent manner to a specific device. The extension User ID also allows you to connect Data from Google Analytics with other Data relating to you collected by this Application. The link to Opt Out is provided below allows you to disable tracking for the device you're using, but does not exclude additional activities tracking carried out by the Owner. To disable these, too, contact the owner via the contact email address.

    Personal data collected: Cookie.

    Place of processing: USA – Privacy PolicyOpt Out.

  • Displaying content from external platforms

    This type of services allows you to view content hosted on external platforms directly from the pages of this Application and to interact with them. In the case in which is installed a service of this type, it is possible that even in the case Users do not use the service, the same collect traffic data about the pages in which it is installed.

    The Video Widget YouTube (Google Inc.)

    YouTube is a service of viewing video content run by Google Inc. that allows this Application to incorporate such content within its pages.

    Personal data collected: Cookie and usage Data.

    Place of processing: USA – Privacy Policy.

    Typekit (Adobe)

    Typekit is a service to display the character styles managed by Adobe Systems Incorporated that allows this Application to incorporate such content within its pages.

    Personal data collected: usage Data and various types of Data as specified by the privacy policy of the service.

    Place of processing: USA – Privacy Policy.

    Button and social widgets GitHub (GitHub Inc.)

    The button and social widgets GitHub are services allowing interaction with GitHub and Gists provided by GitHub, Inc.

    Personal data collected: usage Data.

    Place of processing: USA – Privacy Policy.

Further rights of the Users

Never and for no reason will we sell or rent Users ' Data to third parties. The only uses of Data are those highlighted in this policy. Users are the sole owners of their Data and can request modification or deletion at any time.

More information on the Personal Data

  • Further rights of the Users

    Never and for no reason will we sell or rent Users ' Data to third parties. The only uses of Data are those highlighted in this policy. Users are the sole owners of their Data and can request modification or deletion at any time.

The rights of the User

Users can exercise certain rights with respect to the Data processed by the data controller.

In particular, the User has the right to:

  • revoke the consent at any time. The User can revoke the consent to the processing of their Personal Data as previously expressed.
  • object to the processing of their Data. The User can oppose to the processing of personal Data when it is done on a legal basis different from the consensus. More details on the right of the opposition are indicated in the section below.
  • Sccedere to their Data. The User has the right to obtain information about the Data processed by the Holder, on certain aspects of the treatment and to receive a copy of the processed Data.
  • check and ask for correction. The User can verify the correctness of their Data and request the updating or correction.
  • to obtain the limitation of the treatment. Under certain conditions, the User may request the limitation of the processing of their Data. In this case, the Owner will not process Data for any other purpose, if not their preservation.
  • obtain the cancellation or removal of their Personal Data. Under certain conditions, the User may request the deletion of their Data by the Holder.
  • to receive your Data or get them to transfer to another owner. The User has the right to receive their Data in structured format, use a common and readable by automatic device and, where technically feasible, to obtain the transfer without any obstacles to another holder. This provision is applicable when the Data are processed with automated tools and the treatment is based on the consent of the User, on a contract of which the User is a party or contractual measures associated with it.
  • lodge a complaint. The User can propose a complaint to the supervisory authority of personal data protection is competent, or to act in a court of law.

Details on the right of the opposition

When the Personal Data are processed in the public interest, in the exercise of public authority vested in the Holder, or to pursue a legitimate interest of the controller, Users have the right to oppose data processing for reasons related to their particular situation.

Doing this to the Users that when their Data were processed for purposes of direct marketing, may object to the processing without providing any justification. To find out if the Owner traits the data for the purpose of direct marketing Users can refer to their respective sections of this document.

How to exercise the rights

To exercise the rights of the User, Users can send a request to the contact details of the Owner indicated in this document. The requests are filed free of charge and processed by the Owner in the shortest time possible, and in any case within a month.

Cookie Policy

This Application makes use of Cookies. To learn more and to view the detailed information, the User can refer to the Cookie Policy.

More information on the treatment

Defense in court

The Personal Data of the User can be used by the Owner in court or in the stages preparatory to its eventual establishment in the defense of abuse in the use of this Application or the related Services by the User.
The User declares to be aware that the Owner may be obliged to disclose information by order of public authorities.

Specific information

At the request of the User, in addition to the information contained in this privacy policy, this Application may provide the User with additional information and context regarding specific Services or the collection and processing of Personal Data.

System logs and maintenance

For needs related to operation and maintenance, this Application and any third party services it uses may collect system Logs, i.e. files that record interactions and that may also contain Personal Data, such as IP address User.

Information not contained in this policy

Further information in relation to the processing of Personal Data can be requested at any time to the data controller using the contact details.

Response to the requests "Do Not Track"

This Application does not support requests “Do Not Track”.
To find out if any third-party services used to support, the User is invited to consult the respective privacy policy.

Changes to this privacy policy

The data controller reserves the right to make changes to this privacy policy at any time by notifying Users on this page and, if possible, on this Application and, if technically and legally feasible, by sending a notification to the Users through one of the contact details of which is in the possession of the Holder . Please therefore consult this page regularly, referring to the last modified date indicated at the bottom.

If the changes affect the treatment of the legal basis in the consent of, the Proprietor will re-collect the consent of the User, if necessary.

ati Personal information (or Data)

Constitutes personal data any information that, directly or indirectly, in connection with any other information, therein including a personal identification number, make, identified or identifiable physical person.

Usage data

Are information collected automatically through this Application (including third-party applications integrated in this Application), including: IP addresses or domain names of computers used by the User who connects to this Application, the addresses in notation URI (Uniform Resource Identifier), the time of the request, the method used in submitting the request to the server, the size of the file obtained in reply, the numerical code indicating the status of the response from the server (successful, error, etc..) the country of origin, characteristics of browser and operating system used by the visitor, the various connotations time of the visit (for example, the time spent on each page) and details about the path followed within the Application, with particular reference to the sequence of pages visited, the parameters related to the operating system and the computer environment of the User.

User

The individual using this Application, unless otherwise specified, coincide with the person Concerned.

Interested

The individual to whom the Personal Data refer.

Responsible for Processing (or Responsible for)

The natural person, legal person, public administration or any other body which processes personal data on behalf of the Holder, as set forth in this privacy policy.

Data controller (or Owner)

The natural or legal person, public authority, service or any other body which alone or jointly with others determines the purposes and means of the processing of personal data and the instruments used including the security measures concerning the operation and use of this Application. The Holder of the Treatment, unless otherwise specified, is the owner of this Application.

This Application

The instrument hardware or software by which data are collected and processed Personal Data of the Users.

Service

The Service provided by this Application as defined in the related terms (if any) on this website/application.

The European union (or EU)

Unless otherwise specified, each reference to the European Union contained in this document is intended to be extended to all the existing member states of the European Union and the European Economic area.

Cookies

A small portion of the data stored within the device of the User.

Email

Provides access to the primary email address of the User.

Legal references

This privacy statement has been prepared on the basis of multiple legal systems, including the arts. 13 and 14 of Regulation (EU) 2016/679.

Unless otherwise specified, this privacy policy exclusively regards this Application.

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